Barnsley Emergency Department (ED), which recruited patients into the RATPAC trial, initiated a point-of-care (POC) pathway for low-risk chest pain patients from December 2011. All patients who underwent POC testing for chest pain between December 2011 and July 2012 were identified. Patient notes were then examined...

How do errors occur in the laboratory and what can we do to prevent errors? Any test can and will fail if incorrectly performed or operated under the wrong conditions. The role of the laboratory director is to determine those conditions and to understand test limitations in order to prevent laboratory errors....

"Six Sigma" is the latest trend in quality management and is being widely implemented in business and industry today. Six Sigma represents an evolution of Total Quality Management (TQM), providing a more quantitative framework for evaluating process performance and clearer goals for process improvement. The...

What quality is being controlled in laboratories today?  The definition of a quality requirement for each laboratory test is the starting point of quantitative quality management. Different types of requirements may be used as long as there are appropriate quality-planning models for translating those requirements...